TERMS AND CONDITIONS

RETURN POLICY

 

This Return & Exchange Policy is only applicable to orders purchased via the website  www.signsafekids.com

 

Sign-Safe-Kids takes great pride in manufacturing a quality Car-ID for your convenience. If for any reason you are not happy with your Car-ID, we will gladly exchange it for you.

 

All exchange or refund requests are to be made within 5 working days from the initial date of arrival, pending the conditions below are complied with.

 

Only upon receipt of your Car-ID will Sign-Safe-Kids consider an exchange or refund of the product. The returned Car-ID must be returned in the same packaging. The customer will take all responsibility for the Car-ID to be returned to Sign-Safe-Kids and Management reserves the right to reject customers dispute.

Please be advised the original shipping charges are not refundable.

 

Return requests must be submitted via email request to orders@signsafekids.com.

 

Upon completing the return request, please forward your Car-ID to:

 

Sign-Safe-Kids

7 Baringa Avenue, Seaforth, NSW, Australia, 2092

 

Please note:

 

Requests for a product return can only be submitted by the purchasing customer. Our on-line store will not be responsible for submitting return requests on the customer’s behalf.

If you have any further enquiries, please contact us at:

orders@signsafekids.com

PRICING POLICY AND SHIPPING

 

The on-line price shown on SignSafeKids.com is in $AUD dollars inclusive of 10% Goods and Services Tax (GST) at the applicable rate. Whole School Orders will have GST added in their invoice.

 

Your purchase will have the shipping and handling charge added to the final price.

International buyers will be charged in $AUD and shipping will be added accordingly, please note that international buyers are unable to claim the GST. International buyers hereby accept that they will not be able to claim the GST back from Sign-Safe-Kids.

 

Shipping: Purchases made via SignSafeKids.com can take up to 2 weeks from the date purchased to reach the consignee, given the Car-ID’s are in stock.

PAYMENT

 

Payment can be made by Paypal, Visa and MasterCard.

 

Payment will be debited and cleared from your account upon purchase of your Car-ID from Sign-Safe-Kids.

 

You confirm that the credit card being used is yours or that you have been specifically authorised by the owner of the credit card to use it.

 

All credit card holders are subject to validation checks and authorisation by the card issuer. If the issuer of your payment card refuses to authorise payment to Sign-Safe-Kids we will not be liable for delay or non-delivery.

 

Please note you must be 18+ to order from SignSafeKids.com.

 

We will take all reasonable care, in so far as it is in our power to do so, to keep the details of your order and payment secure, but in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorised access to any data you provide when accessing or ordering from SignSafeKids.com to make online payments as secure as possible Sign-Safe-Kids uses a secure PayPal on-line payment system.

PRIVACY POLICY

 

At Sign-Safe-Kids we respect your privacy. We collect personal information only for the purposes of fulfilling your order. This may include your name, email address, phone number, home address and shipping details.

 

We may also use the information to assist in providing you with relevant information about our product and special offers. Any information that we no longer require is destroyed securely. An exception to this may be retention of the information for data analysis. However, if this occurs then the information will be retained in a form that does not allow you to be identified from that information.

We may also use personal information to perform credit checks, to authenticate your identity, to validate your credit card, to obtain an initial credit card authorisation and to authorise individual purchase transactions.

Any and all the information collected on this site will be kept strictly confidential and will not be sold, reused, rented, disclosed, or loaned.

Any information you give us will be held with the utmost care and will not be used in ways that you have not consented to.

SCHOOL REDEMPTIONS

 

Each school is encouraged to ask their families to fill in the School Claim details on-line at the time of purchase.

 

This claim entitles your school to a $1 return per order received in full; where the school’s details have been provided.

 

The number of redemptions that your school has submitted will be tallied at the end of the school year and a redemption cheque sent to your school.

 

Whole school orders that use the discounted price option are not eligible for the school redemption $1.

 

Please contact us at orders@signsafekids.com if you have any further queries.

TRACKING YOUR ORDER

 

You can check the current status of your shipment by signing into your account and selecting ORDER STATUS. Simply type in your unique airway bill number, which we emailed to you, and we will track your shipment for you.

 

www.SignSafeKids.com will keep a record of transactions for a minimum of one year.

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